BioUptime to receive real-world telemetry to produce analytics


This article was originally published on LinkedIn and later featured in ‘Space’

You probably didn’t miss that stunning and historical picture above taken of Pluto. For this, New Horizons voyaged more than 9 1/2 years through space. What you probably missed is that only 10 days prior to this photo the spacecraft triggered a tremendous concern at its mission operations center. Earth’s contact with the machine was lost at 1:54 p.m. EDT on 4th of July 2015. 

The piano-sized spacecraft was then 4.9 billion kilometers from Earth. Two-way radio signal communication required 9 hours with a downlink data rate of merely 1 kbit/s. The anomaly recovery required the mission team to know exactly what was going on and then be able to fix it. The only solution planned to work was via telemetry – to transmit a distress signal containing ‘housekeeping engineering data’ about the health status of the spacecraft back to Earth – and then send corrective commands to the New Horizons.

Here is what happened: a minor anomaly got New Horizons autopilot to enter “safe mode” and command the backup computer to reinitiate communication with Earth. It transmitted telemetry to help engineers diagnose the problem. At 3:15 p.m. EDT, Earth regained communications with New Horizons via NASA’s Deep Space Network. At 4 p.m. EDT, mission team met to look at the data and started a recovery plan. On July 5, NASA announced that the team had identified the flaw and that the mission was returning to normal operations on July 7.

Telemetry for biometric machines

Our cloud-based operational monitoring and analytics tool BioUptime will soon receive telemetry streams from a different sort of machine. One, made by a market-leading vendor, that performs human identification via a biometric feature. BioUptime is tasked with receiving system metadata from a number of operational biometric devices and then converting them to meaningful analytics about system performance. This dashboard-style information makes lots of sense to the participating organizations and functions such as product managers and system operators. The ultimate goal is to make sure the machines are performing well in serving their users.

Unmanned deep space exploration will be seen as a significant milestone in human history. This enterprise wouldn’t be possible without applying telemetry and analytics. Aerospace industry was among the first to introduce them. Optimum Biometric Labs and its partner Bion Biometrics have pioneered bringing these two concepts and specialized tools to the biometrics marketplace.

Stay tuned for further updates.

Check out live tracking of New Horizons via NASA’s Deep Space Network dish antenna outside Madrid, Spain.

This article was originally published on LinkedIn and later featured in ‘Space’

The secret sauce to successful biometric applications like Apple Pay

Secret Sauce to Successful Biometrics Applications

I think Touch ID and Apple Pay are the finest examples of successful biometric implementations. Apple Pay early adoption rate is impressive: 1% of digital payment dollars during the month of November. And note it is available only on the newest iPhone and iPads and supported by a few, but a growing list of, merchants.

The secret sauce in successful biometric implementations is made of many ingredients. Clearly beyond the scope of this article. But here is one of the main ingredients: it is to see the performance from the end-user perspective! It is a method that is gaining momentum also in the network and infrastructure management world.

Operational analytics simply means to measure and analyze a set of fundamental metrics and properties in order to improve future products and maintain the ones in use.

I had an opportunity to present our product and pitch the benefits of operational analytics to one of my Apple contacts at a biometric conference. No surprise there; what I pitched was rigorously performed by Apple prior to the launch of Touch ID on iPhone 5s thanks to a large number of own testers at Apple. I know many people who still and continuously contribute to improvement of Touch ID and Apple Pay by simply sending back an automated and anonymized feedback to Apple. I can imagine that feedback contains meaningful device and algorithm related metrics for making sense of performance data in order to know what to improve in future products.

My company is standardizing the interface for capturing and making sense of operational metrics and properties for various biometric applications such as Physical Access Control and Automated Border/Passport Control eGates. We lead this work via OASIS-Open who is the organization behind the first standards for web services based biometric devices and Internet of Things.

Merry Christmas and Happy New Year!
Babak Goudarzipour
Optimum Biometric Labs

This post was originally published in LinkedIn.

*Info on Apple Pay comes from Market Info reflecting on report from the industry intelligence company ITG.

*My iPhone 5 still performs well but becoming an Apple Pay user is intriguing because I think it is about time to get rid of all the plastic cards.

Listen to Podcast interview with OBL CEO on Biometric Operational Monitoring & Analytics

Security News Information Podcast interview on Biometric Operational Monitoring & Analytics

On development of Operational Monitoring and Reporting, today, I had the pleasure to be interviewed by Mr. Ravi Das, President of the Chicago-based Apollo Biometrics Inc. on Security News Information Podcast channel via the internet radio show and podcast service BlogTalkRadio. Here is the direct link to the Podcast episode.

Here is Mr. Ravi’s introduction to the show:

In the past interviews we have had the pleasure to talk with C-Level Executives about their various product lines.  We have learned about new product applications ranging all the way from vein pattern recognition being used in the healthcare sector to iris recognition being used to scan people from far distances and while they are on the move at international airport settings.  But today, we have the unique opportunity to see Biometrics from a totally different perspective.  This is from the angle of Biometrics testing and analysis.  This is often an overlooked component in Biometrics deployments and installations.  For example, if you were to procure a Biometric system, how do you know if it really works unless you do some testing on it?  In this radio show, we have the pleasure to interview Mr. Babak Goudarzipour, CEO, of Optimum Biometric Labs.  They have a unique product called ‘BioUptime”.  It measures four distinct characteristics in your Biometric system, such as:




*and Performance.

We find out more about “BioUptime” from Mr. Pour, as well as how it is currently deployed, and how customers benefit from it.

I like to thank Mr. Ravi Das for this opportunity.
Babak Goudarzipour

Source: Learn More About Biometric Operational Monitoring & Analytics on Security News Information Podcast

Why airports move to the cloud and the Internet-of-ABC eGates

Internet of ABC eGates and Kiosks, BioUptime
Airports’ new cloud’s-eye view on infrastructure management is beginning of Internet-of-ABC eGates and Kiosks.

This wasn’t a mature option a few years ago; it’s now happening. Driven by metrics, early-mover CIOs like Michael Ibbitson at London Gatwick airport are moving their IT-processes to the cloud. The cover story, ‘Head in the cloud’, of a recent (June 2014) issue of Passenger Terminal World throws light on cloud technology’s impact on airport management.

‘82% of airports are either evaluating cloud services or have major cloud programs underway’, the story reports citing SITA’s 2013 Airport IT Trends Survey.

Why airports move to the cloud?

The metrics and targets are clear. Some of the reports’ findings speak for themselves:

  • IT hardware costs reduction by up to a third
  • Energy saving of 80% vs. running on-site data centers
  • Expanding flight capacity (flights per hour)
  • Raising aircraft arrival and departure on-time accuracy
  • Improving passenger experience by shortening waiting times

It’s mentioned that gate control systems are suitable airport systems for moving to the cloud. The global market for Airport ABC eGates and Kiosks is poised for growth at a Compound Annual Growth Rate (CAGR) of 19.5% over 2014-2018 to reach $1 billion annually by 2020; according to an Acuity Market Intelligence report.

Cloud and big data, new strategies win big

Of big data’s three steps – data ingestion, data storage, and analytics – the first two are the cost and the third the actual value; says a recent Forbes article. Its core message to customers is that outsourcing to Managed Service Providers (MSPs) is clearly a better decision compared to the DIY model. The Forbes article, too, is giving voice to a revolution in the making. A paradigm shift where the IT department starts to see their core mission is in fact more important than going through the expensive process of selecting, procuring, deploying, and maintaining a bunch of infrastructure tools in data centers on-site. Their core mission is to extract true value out of data for improving the business.

What does it mean for modern ABC eGates and Kiosks

The advent of Internet-of-ABC eGates and Kiosks and a focus on analytics mean better functioning systems, reduced operational costs, and improved passenger experience.

As CEO for a company that delivers cloud-based operational monitoring and reporting tools for biometric operations I see beginning of a trend: IT management and operators of ABC eGates and Kiosks – among other mission critical biometric applications – will gain big advantages in terms of insight and control of their systems via cloud-based tools distributed via established IT service providers. 

Babak Goudarzipour
CEO, Optimum Biometric Labs
Standard project editor at OASIS-Open Biometrics
Swedish technical expert to ISO/IEC JTC1/SC37 – Biometrics


  1. Passenger Terminal World, June 2014 issue,
  2. SITA’s 2013 Airport IT Trends Survey,
  3. The Internet Of Things Will Radically Change Your Big Data Strategy,



OBL to lead new international OASIS standard for Web Services-based operational monitoring of biometric devices and services

OASIS Open, Web Services-based Operational Monitoring and Reporting

Today, OASIS Open assigned Optimum Biometric Labs to lead a new international standard for Web Services-based operational monitoring and reporting of biometric devices and services. This couldn’t be more timely. For 2014, we envisioned a yet closer merger of biometric technologies and ‘Internet of Things’. The background: beside observing the trends for more than a decade, we assumed our pioneering and contributing role for this to happen had a good chance to becoming accepted and formal. We sensed the time was finally ripe to raise the awareness and equip the biometric customers with the framework and tools with which they could use a common language to set minimum quality requirements and to deploy associated monitoring and management.

We think this is truly essential news not only for the end-user community but also a significant milestone and a step forward for the industry to progress, expand, and offer new business models to monetize service agreements to complement their core business and products. What we expect to see is an advent of innovative vendors offering powerful remote biometric device and service management.

The new standard initiative aims to assist biometric operators and system owners to

  • instantly and remotely know what is going on with their installation resources,
  • improve overall system quality and usability and assist individual users with usage difficulties,
  • prevent system or envioronment-related issues and proactively pinpoint and resolve early warnings and problems,
  • optimize site maintenance while minimizing the operational costs

Our New Work Item Proposal (NWIP) sent to and approved by OASIS is based on the ‘Best Practices in Biometrics Performance Monitoring Programs‘ that we had previously published. This white paper and its dedicated web portal focus on the use of standards, definitions, methods, and new Web Services to support biometric customers when it comes to four fundamental properties in any biometric­ application: Reliability, Availability, Maintainability, and Performance.

Suppliers and End-user organizations interested in supporting this initiative by working with us for integration and potential ‘Statement of Use / Reference case’ are welcome to submit this form on our website.

For those interested in following or participating in the progress of this work or other projects in the OASIS Biometrics TC, please check out
– Thanks Kevin for this info!

Also see:
– IBM videos about advantages with Predictive Maintenance
– OBL video on ‘The Big Basic Questions in Managing Biometric Applications’
– There’s A Metric for That: How Big Data Impacts Biometrics Market and Industry (link)
– LinkedIn survey: Real­time system monitoring a necessity in Border Management and Physical Access Control biometric applications (link)

About Optimum Biometric Labs:
Founded in 2003 in Sweden, Optimum Biometric Labs pioneered the cloud, big data, and ‘Internet of Things’ concepts for monitoring vital operational aspects of connected biometric devices and services. Today, the company is helping biometrics operators and system-owners to offer and maintain maximum quality to users while minimizing operational costs.


In 2014 ‘Internet of Things’ advances in merging with biometric devices and services


For years, the ‘Internet of Things’ has evolved as a game-changer movement. The Swedish Telecom giant Ericsson envisions 50 billion connected devices by 2020. Many sources, including a few I gathered below, predict it as a main trend for 2014: The Rise of ‘Internet of Things’, IoT.

‘Internet of Things’ impact biometric-based applications? It already has: just look at the growing market for networked biometric capture devices for e.g. Physical Access Control applications; and PAC is the beginning.

International standards:
For core biometric Web services, OASIS and its members have been leading the way with published standards and reference implementations. For a general IoT introduction, see TED/OASIS videos.

Next development:
More than a decade ago we laid the foundation for our company, Optimum Biometric Labs, with our Web services-based operational monitoring and reporting tool, BioUptime. Today, we are moving forward our pioneering function by partnering with biometric vendors and system owners who want to offer and maintain maximum quality to users while minimizing operational costs.

In the era of ‘Internet of Biometric Devices and Services’ it becomes increasingly important to keep an eye on their vital operational aspects. I’m privileged that our contribution and advocacy are gaining more momentum.

Happy New Year!
Babak Goudarzipour, CEO, Optimum Biometric Labs

Ericsson LabsWired Magazine, The GuardianVentureBeat, CNBC, CIO Magazine, QuartzThe Atlantic, IDG ComputerWorld, Forbes, InformationWeek

Update: In fact, Ericsson ConsumerLab identifies both Biometrics and Internet of things (see ‘Sensors in daily places’) as 10 hot consumer trends for 2014 and beyond. See the infograph report.  

Come and see us: IriTech’s IriSecureID and BioUptime demo at 2013 Biometrics Consortium Conference

Biometrics 2013, Tampa, FL

We will be demoing BioUptime with IriTech‘s new cloud-based iris recognition service IriSecureID.
Let’s meet up at IriTech booth #223!

Event: 2013 (BCC) Biometric Consortium Conference and Technology Expo
Location:  Tampa Convention Center, Tampa, FL, IriTech booth #223
Time: September 17 – 19, 2013

Happy World Metrics Day!

Our world is becoming increasingly dominated by metrics. Old metrics become obsolete; new ones replace them and become vital. Its high probability you already are engaged with a bunch of metrics on a daily basis. If not, perhaps you might want to explore what metrics should matter to you. I launched two years ago and later learned that other enthusiasts celebrates the June 16 as the World Metrics Day (WMD). Contribute to with your favorite metrics!

Babak Goudarzipour, CEO and Co-founder, Optimum Biometric Labs

Interested in metrics related to biometrics? see this page


Book your online demo of BioUptime!

Would you like to see a live online demo of BioUptime? Sign your interest here; we’ll get in touch to see which date and time works best for you and we send you an invite via Webex accordingly.

Thank you for your interest!

BioUptime Gets Updated: Now Includes Performance Reports for Access Control Applications

We have completed addition of a Performance Reporting capability to BioUptime. This update specializes on displaying on-demand stats and metrics for Physical Access Control (PAC) and similar applications. The reports are linked with Units or Users within the same Installation for three selected periods. This is an overview of this update:

  • Overall System Summary for any Installation (an Installation contains one or more units):
    • Number of Units
    • Number of Enrolled Users
    • Total Attempts
    • Total Rejects
    • Total Reject Rate
  • Report Controls gives BioUptime users full flexibility to set report parameters:
    • ‘From Date’ can be set by typing a date or via an almanac style popup
    • ‘Period Type’ can be set as Day, Week, Month, and Year
    • ‘Number of Units and Users’ to be shown in the reports can be expanded or limited for improved visibility and usability
  • Unit Access Summary (3 periods) table displays the following stats and metrics for Units:
    • Total Attempts
    • Total Rejects
    • Total Reject Rate
    • Its corresponding chart (of type Stacked Bars) displays ‘Total Attempts’ for Units
  • Unit Reject Trend (3 periods) table displays ‘Total Reject Rate’ for Units
    • Its corresponding chart (of type Stacked Bars) displays ‘Total Reject Rate’ for Units
  • User Access Summary (3 periods) table displays the following stats and metrics for Users:
    • Total Attempts
    • Total Rejects
    • Total Reject Rate
    • Its corresponding chart (of type Stacked Bars) displays ‘Total Reject Rate’ for Users

Minor table features include:

  • Worse performing Units and Users are displayed when ‘Number of Units or Users’ is set below their total number
  • All tables can be re-ordered based on all column types (diverse stats and metrics)
  • All tables are automatically scrollable when needed

Minor chart features include:

  • Each bar displays its exact value with a mouse-over
  • The height of all charts are dynamic and automatically expanded when needed

Please contact or call 1.714.609.4815 for a demo.